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Navin Shah GLA Brent & Harrow
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Tube ticket office opening hours slashed in Brent

Hypocrisy in Action

Today, as the changes come into effect, I condemn Boris Johnson's decision to slash ticket office opening hours in Brent. Ticket offices in the borough were cut by 574 hours and 15 minutes a week  on Sunday.

The changes come despite Mayor Boris Johnson's election promise to "defend local ticket offices" and "stop the planned ticket office closures". In his 2008 election manifesto, the mayor said he would ensure "there is always a manned ticket office at every station". Instead in Brent:

  • 14 stations times are changing
  • Significantly reduced weekend opening times at a number of stations
  • 51% average reduction of opening hours at affected stations
  • No ticket offices open after 7.30pm on a weekday or weekend (apart from Wembley Park)
  • Sudbury Town will be open for 15 hours 45 mins a week only (reduced from 38 and a half hours) (60% reduction)

 Across London opening hours are being cut by 30 per cent  - or 5,290 hours a week.

Boris_page_pic1.jpg

The mayor was elected on a clear promise to keep ticket offices open yet here he is cutting far more than anything that was planned before. Passengers will feel less safe and more vulnerable in the daytime and late at night as a direct consequence of the mayor's broken promises.

Transport for All, a charity who campaign on behalf of disabled passengers, have warned that the changes will make stations even less accessible.

Transport trade unions say the cuts will turn stations into a "criminal's paradise", making them more dangerous and leaving passengers - especially female passengers - more vulnerable to crime and anti-social behaviour. The TSSA union recently pointed to an assault which allegedly took place on an unmanned station.

TfL announced last March that 450 ticket office jobs would be cut as a result of the proposed changes. Negotiations over the job losses are on-going and one of the unions involved has accused the mayor of "jumping the gun" by pressing ahead with the ticket office cuts while the dispute is unresolved.

You can find out about the changes at your station in the table below:

Ticket office

Mon-Fri

Current

Mon-Fri

Proposed

Saturday

Current

Saturday

Proposed

Sunday

Current

Sunday

Proposed

Alperton 

0630-1400 & 1530-2000

0645-1115

0730-1830

1045-1415

0900-2100

1100-1200

Colindale

0645-1900

0645-14-00 & 1715-1830

0800-1800

0900-1545

0900-1800

0930-1530

Dollis Hill

0630-1900

0700-1000

0800-1800

1215-1315

0930-1800

1130-1400

Kilburn

0600-2200

0645-1930

0700-2200

0845-1800

0730-2200

0945-1715

Kilburn Park

0630-2000

0700-1315 & 1515-1830

0800-2030

0830-1900

0900-2000

0945-1600

Kingsbury

0630-1400 & 1530-2000

0645-1030

0900-1430

1045-1230

10000-1830

1100-1300

Neasden

0600-1430 & 1530-2000

0645-1030

0700-1900

0900-1300

1000-1900

1000-1400

Northwick Park

0615-1930

0730-1015 & 1530-1815

0800-1600

1000-1345

0930-1630

1000-1200

Preston Road

0600-2000

0645-1130

0800-2000

0930-1445

0830-1830

1115-1245

Queensbury

0630-1300 & 1530-1930

0645-1015

0800-1430

1000-1100

1000-2100

1000-1130 & 1700-1800

Sudbury Hill

0630-1230 & 1600-2000

0715-0915

0800-1530

1130-1230

0900-2100

1100-1300

Sudbury Town

0630-1130

0700-0945

0800-1400

1130-1230

0930-2200

1000-1100

Wembley Park

0530-2330

0615-2300

0630-0000

0630-0000

0800-2330

0745-2315

Willesden Green

0600-2200

0615-1930

0630-2200

0830-1845

0730-2300

0930-1900

 

How are the changes affecting you? Please let me know by contacting me here.

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7th February 2011