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Tube ticket office opening slashed in Harrow

Hypocrisy in Action

Today, as the changes take effect, I condemn Boris Johnson's decision to slash ticket office opening hours in Harrow. Ticket offices in the borough were cut by 224 hours and 15 mins a week (57% of opening hours at affected stations) on Sunday.

The changes come despite Mayor Boris Johnson's election promise to "defend local ticket offices" and "stop the planned ticket office closures". In his 2008 election manifesto, the mayor said he would ensure "there is always a manned ticket office at every station" and he visited the borough to sign the petition at North Harrow. Instead in Harrow:

  • 8 stations times are changing
  • 57% average reduction of opening hours at affected stations
  • Pinner station will only be open for 15 hours and 45 mins a week (as opposed to 54 hours a week) – a 70% reduction

Across London opening hours are being cut by 30 per cent  - or 5,290 hours a week.

Boris_page_pic1.jpg

The mayor was elected on a clear promise to keep ticket offices open yet here he is cutting far more than anything that was planned before. Passengers will feel less safe and more vulnerable in the daytime and late at night as a direct consequence of the mayor's broken promises. 

Transport for All, a charity who campaign on behalf of disabled passengers, have warned that the changes will make stations even less accessible.

Transport trade unions say the cuts will turn stations into a "criminal's paradise", making them more dangerous and leaving passengers - especially female passengers - more vulnerable to crime and anti-social behaviour. The TSSA union recently pointed to an assault which allegedly took place on an unmanned suburban station, West Finchley.

TfL announced last March that 450 ticket office jobs would be cut as a result of the proposed changes. Negotiations over the job losses are on-going and one of the unions involved has accused the mayor of "jumping the gun" by pressing ahead with the ticket office cuts while the dispute is unresolved.

You can find a table of the changes below:

 

Ticket office

Mon-Fri

Current

Mon-Fri

Proposed

Saturday

Current

Saturday

Proposed

Sunday

Current

Sunday

Proposed

Harrow & Wealdstone (East)

No change

 

 

 

 

 

Harrow & Wealdstone (West)

No change

 

 

 

 

 

Harrow-on-the-Hill

0600-2215

0615-2030

0700-2200

0815-2015

0745-2200

0845-2000

North Harrow

0630-1030

0700-1000

1000-1400

1200-1300

1100-1600

1100-1200

Pinner

 

0630-1130 & 1600-1930

0715-1000

0900-1630

1100-1200

1000-2000

1300-1400

Queensbury

 

0630-1300 & 1530-1930

0645-1015

0800-1430

1000-1100

1000-2100

1000-1130 & 1700-1800

Rayners Lane

0600-2030

0645-1315 & 1615-1845

0800-2000

0930-1515

0900-2030

0930-1430

South Harrow

0630-1300 &1600-1930

0715-0945

0900-1600

1100-1300

0930-1930

1115-1330

Stanmore

0615-1930

0645-1330 & 1530-1915

0800-1900

0830-1830

0900-1900

0845-1830

West Harrow

0715-1030

0715-1000

closed

closed

closed

Closed

   

 

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7th February 2011