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Tube ticket office opening hours slashed in Brent
Hypocrisy in Action
Today, as the changes come into effect, I condemn Boris Johnson's decision to slash ticket office opening hours in Brent. Ticket offices in the borough were cut by 574 hours and 15 minutes a week on Sunday.
The changes come despite Mayor Boris Johnson's election promise to "defend local ticket offices" and "stop the planned ticket office closures". In his 2008 election manifesto, the mayor said he would ensure "there is always a manned ticket office at every station". Instead in Brent:
- 14 stations times are changing
- Significantly reduced weekend opening times at a number of stations
- 51% average reduction of opening hours at affected stations
- No ticket offices open after 7.30pm on a weekday or weekend (apart from Wembley Park)
- Sudbury Town will be open for 15 hours 45 mins a week only (reduced from 38 and a half hours) (60% reduction)
Across London opening hours are being cut by 30 per cent - or 5,290 hours a week.

The mayor was elected on a clear promise to keep ticket offices open yet here he is cutting far more than anything that was planned before. Passengers will feel less safe and more vulnerable in the daytime and late at night as a direct consequence of the mayor's broken promises.
Transport for All, a charity who campaign on behalf of disabled passengers, have warned that the changes will make stations even less accessible.
Transport trade unions say the cuts will turn stations into a "criminal's paradise", making them more dangerous and leaving passengers - especially female passengers - more vulnerable to crime and anti-social behaviour. The TSSA union recently pointed to an assault which allegedly took place on an unmanned station.
TfL announced last March that 450 ticket office jobs would be cut as a result of the proposed changes. Negotiations over the job losses are on-going and one of the unions involved has accused the mayor of "jumping the gun" by pressing ahead with the ticket office cuts while the dispute is unresolved.
You can find out about the changes at your station in the table below:
|
Ticket office |
Mon-Fri Current |
Mon-Fri Proposed |
Saturday Current |
Saturday Proposed |
Sunday Current |
Sunday Proposed |
|
Alperton |
0630-1400 & 1530-2000 |
0645-1115 |
0730-1830 |
1045-1415 |
0900-2100 |
1100-1200 |
|
Colindale |
0645-1900 |
0645-14-00 & 1715-1830 |
0800-1800 |
0900-1545 |
0900-1800 |
0930-1530 |
|
Dollis Hill |
0630-1900 |
0700-1000 |
0800-1800 |
1215-1315 |
0930-1800 |
1130-1400 |
|
Kilburn |
0600-2200 |
0645-1930 |
0700-2200 |
0845-1800 |
0730-2200 |
0945-1715 |
|
Kilburn Park |
0630-2000 |
0700-1315 & 1515-1830 |
0800-2030 |
0830-1900 |
0900-2000 |
0945-1600 |
|
Kingsbury |
0630-1400 & 1530-2000 |
0645-1030 |
0900-1430 |
1045-1230 |
10000-1830 |
1100-1300 |
|
Neasden |
0600-1430 & 1530-2000 |
0645-1030 |
0700-1900 |
0900-1300 |
1000-1900 |
1000-1400 |
|
Northwick Park |
0615-1930 |
0730-1015 & 1530-1815 |
0800-1600 |
1000-1345 |
0930-1630 |
1000-1200 |
|
Preston Road |
0600-2000 |
0645-1130 |
0800-2000 |
0930-1445 |
0830-1830 |
1115-1245 |
|
Queensbury |
0630-1300 & 1530-1930 |
0645-1015 |
0800-1430 |
1000-1100 |
1000-2100 |
1000-1130 & 1700-1800 |
|
Sudbury Hill |
0630-1230 & 1600-2000 |
0715-0915 |
0800-1530 |
1130-1230 |
0900-2100 |
1100-1300 |
|
Sudbury Town |
0630-1130 |
0700-0945 |
0800-1400 |
1130-1230 |
0930-2200 |
1000-1100 |
|
Wembley Park |
0530-2330 |
0615-2300 |
0630-0000 |
0630-0000 |
0800-2330 |
0745-2315 |
|
Willesden Green |
0600-2200 |
0615-1930 |
0630-2200 |
0830-1845 |
0730-2300 |
0930-1900 |
How are the changes affecting you? Please let me know by contacting me here.
Tube ticket office opening slashed in Harrow
Hypocrisy in Action
Today, as the changes take effect, I condemn Boris Johnson's decision to slash ticket office opening hours in Harrow. Ticket offices in the borough were cut by 224 hours and 15 mins a week (57% of opening hours at affected stations) on Sunday.
The changes come despite Mayor Boris Johnson's election promise to "defend local ticket offices" and "stop the planned ticket office closures". In his 2008 election manifesto, the mayor said he would ensure "there is always a manned ticket office at every station" and he visited the borough to sign the petition at North Harrow. Instead in Harrow:
- 8 stations times are changing
- 57% average reduction of opening hours at affected stations
- Pinner station will only be open for 15 hours and 45 mins a week (as opposed to 54 hours a week) – a 70% reduction
Across London opening hours are being cut by 30 per cent - or 5,290 hours a week.

The mayor was elected on a clear promise to keep ticket offices open yet here he is cutting far more than anything that was planned before. Passengers will feel less safe and more vulnerable in the daytime and late at night as a direct consequence of the mayor's broken promises.
Transport for All, a charity who campaign on behalf of disabled passengers, have warned that the changes will make stations even less accessible.
Transport trade unions say the cuts will turn stations into a "criminal's paradise", making them more dangerous and leaving passengers - especially female passengers - more vulnerable to crime and anti-social behaviour. The TSSA union recently pointed to an assault which allegedly took place on an unmanned suburban station, West Finchley.
TfL announced last March that 450 ticket office jobs would be cut as a result of the proposed changes. Negotiations over the job losses are on-going and one of the unions involved has accused the mayor of "jumping the gun" by pressing ahead with the ticket office cuts while the dispute is unresolved.
You can find a table of the changes below:
|
Ticket office |
Mon-Fri Current |
Mon-Fri Proposed |
Saturday Current |
Saturday Proposed |
Sunday Current |
Sunday Proposed |
|
Harrow & Wealdstone (East) |
No change |
|
|
|
|
|
|
Harrow & Wealdstone (West) |
No change |
|
|
|
|
|
|
Harrow-on-the-Hill |
0600-2215 |
0615-2030 |
0700-2200 |
0815-2015 |
0745-2200 |
0845-2000 |
|
North Harrow |
0630-1030 |
0700-1000 |
1000-1400 |
1200-1300 |
1100-1600 |
1100-1200 |
|
Pinner
|
0630-1130 & 1600-1930 |
0715-1000 |
0900-1630 |
1100-1200 |
1000-2000 |
1300-1400 |
|
Queensbury
|
0630-1300 & 1530-1930 |
0645-1015 |
0800-1430 |
1000-1100 |
1000-2100 |
1000-1130 & 1700-1800 |
|
Rayners Lane |
0600-2030 |
0645-1315 & 1615-1845 |
0800-2000 |
0930-1515 |
0900-2030 |
0930-1430 |
|
South Harrow |
0630-1300 &1600-1930 |
0715-0945 |
0900-1600 |
1100-1300 |
0930-1930 |
1115-1330 |
|
Stanmore |
0615-1930 |
0645-1330 & 1530-1915 |
0800-1900 |
0830-1830 |
0900-1900 |
0845-1830 |
|
West Harrow |
0715-1030 |
0715-1000 |
closed |
closed |
closed |
Closed |
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